Reviews

sorino

4.8/5(71 reviews)

Had this printed a few months ago. At first glance everything looked fine. There where a few weirdly colored pieces on the back of some of the pieces but I assumed that it was just some tape. A few months later when I finally got around to putting things together I noticed that it wasn't just some tape but different colored plastic embedded into the print that could not be removed. I contacted the printer a few weeks ago about the few pieces that had these defects but I have not heard back from them. I know that I said oke to photo's and should have asked further and have contact them sooner but the should at least have noticed and have notified about these defects. And I find no response within 20 dags also rather disappointing

Response: Quality: The print quality was regular, and we took into consideration the customer's note. I ask everyone to indicate their specific necessities. I never knew that I had to provide a new plate for this order (or injection molding level that can't be provided), it can has an extra cost if not available, we can't travel in time. communication: considering the missing information before or comment after, the poor communication was mainly on the customer side. Speed: I ask to pay attention to the notes about time; the time indicated isn't idicated by me. I'm responsable for what I declare, not for what the website indicates. This is not a shop; we have to produce the new specific product we receive each time.

Response: Thanks. Time: we never discussed it however it was slow, I know. The order lost any priority in my queue due to the uncertain behaviour of the website (I wasn't sure about payment for a while). I'm sorry for you. Thanks for your patience.

TOP quality THANK YOU

Response: Grazie

Davvero un ottimo lavoro, grazie mille!!

Response: Grazie a te.

Response: Thankyou

always SUPER prints : ) THANK YOU

Response: Grazie.

top quality service! absolutely outstanding THANK YOU